A few weeks ago a server we were returning via FedEx (bad motherboard) disappeared en route to its Ontario destination. When the online tracking had not had an update in over a week we called FedEx and an investigation into our lost server was started.
This past Thursday the recipient of the server emailed and let me know it had finally arrived. I was pleasantly surprised that FedEx had not lost the server completely. The next day (Friday) Karen from FedEx called. She said she could not find our server and was prepared to offer us the contents value. I informed her that the server had in fact arrived. She seemed surprised by my honesty and was very thankful the server had turned up.
Today a small fedex packaged arrived at our office. Inside was a small basket of tasty chocolates and a card from Karen at FedEx. It read:
“I would like to take this opportunity to thank you for your honesty with the delivery information for the Dell Server you had sent. It is refreshing to know people are still honest and upstanding and I feel they should be rewarded every now and then for their good deeds! - Karen”